Independent expertise. Human understanding.0333 987 5118

INDEPENDENT SOCIAL WORK · ENGLAND & WALES

Expert social work.
A clearer
way forward.

Mental capacity assessments and independent social work across England and Wales. CHC and EHCP support in England. For families and professionals.

Find the right support0333 987 5118Explore our services
A real conversation. Help identifying the next step.
PEOPLE FIRST. ALWAYS.
Three older adults looking at a smartphone together. OUR STARTING POINT

A person.
Not a case number.
Independent minds. A shared commitment to care.
11,000+

assessments completed

Our own team

permanently employed professionals

Every report

peer reviewed before delivery

England & Wales

national assessment coverage

Assessment total confirmed by Nellie Supports in July 2026. Explore our practice and evidence

WHAT DO YOU NEED HELP WITH?

Start with your situation.
We’ll bring the expertise.

You do not need to understand the system
before you ask for help.

01 / CAPACITY

Mental capacity
assessments

Clear, independent evidence for wills, LPAs, property, care and Court of Protection applications.

Find the right assessment
02 / FUNDING

CHC &
care funding

Support with England’s CHC eligibility process, evidence and challenges.

Explore funding support
03 / EDUCATION

A stronger voice
for your child

EHCP and SEND support in England, through Little Nellies.

Explore EHCP support
04 / EVERYDAY LIFE

Care that fits
the person

Independent social care assessments, care planning and ongoing case management.

Explore social care
05 / EXPERT EVIDENCE

Reports with
clear reasoning

Independent assessments and expert evidence for court and professional use.

Explore expert reports
06 / PLANNING AHEAD

Lasting Power
of Attorney

Capacity assessments and independent certificate provider services.

Explore LPA services
Not sure which route is right? Tell us what is happening
Two older adults sharing a hug at home.The person is always the starting point.

THE NELLIE APPROACH

Professional rigour.
Human to the core.

Important decisions deserve more than a form. They deserve someone who listens, asks the right questions and explains what the evidence means.

01

Independent in our thinking

We report what the evidence supports, not a preferred outcome.

02

A team, not a referral panel

Employed practitioners, shared standards and a second professional reviewing every report.

03

Clear about the practicalities

Scope, fees and expected timescales discussed before you decide to proceed.

See the standards behind our work

ONE PRACTICE. SHARED STANDARDS.

On your side.
Independent in our evidence.

FOR INDIVIDUALS & FAMILIES

You bring the questions.
We help make sense of them.

A change in health. A decision about care. A question about capacity. You can come directly to us, even when you are not sure what to ask for.

Talk about your situation
FOR LEGAL PROFESSIONALS, DEPUTIES & OTHER REFERRERS

Your instruction.
Our independent expertise.

Decision-specific assessment and clearly reasoned evidence, with the required report format and scope agreed at instruction.

Discuss an instruction

WHAT HAPPENS NEXT

Less uncertainty.
One step at a time.

  1. 01

    We listen

    Tell us about the person, the situation and any important dates.

  2. 02

    We agree the plan

    Understand the service, the cost and the expected timescale before booking.

  3. 03

    We do the work

    Professional assessment, careful review and clear next steps.

UNDERSTANDING CHANGES EVERYTHING

A little clarity.
Before you take the next step.

Explore all our guides
MENTAL CAPACITY

How is mental
capacity assessed?

Understand the decision-specific test and why support matters.

Read the guide COURT OF PROTECTION

When might you
need a COP3?

Find out about capacity evidence for a deputyship application.

Understand COP3 assessments PLANNING THE NEXT STEP

What does
independent support cost?

Published fees and the practical details to check before booking.

See our prices

LET’S MAKE THINGS CLEARER

You don’t have to
work it all out alone.

Start with what is happening. We will listen, explain your options and help you find the right support.

Talk to our team0333 987 5118

Clear pricing

Do your prices include VAT?

Where VAT applies, our displayed prices include it, so you can see the cost clearly. When comparing quotes, check whether VAT and any additional charges are included. We explain any separately chargeable costs before you agree to proceed.

All travel is charged separately at £48 per hour including VAT (£40 excluding VAT). The travel cost and any additional work are confirmed in your written quotation before booking.

Read the ASA guidance on VAT in price advertising ↗