top of page
nellie-logo(1).png

Est. 2019

Call us on 0333 987 5118

When your family faces a question about care, capacity or funding, put a professional in your corner.

A diagnosis, a care decision, a funding battle, a court application, a fight for the right school support. Our employed team of registered social workers and specialists takes on the whole problem, clearly, kindly and to the standard courts and public bodies accept.

team photo.webp

What does your family need help with?

Not sure where to start? Call us and our client liaison team will point you at the right service, the same working day.

Nellie Supports is England and Wales' largest identified specialist private social work and mental capacity assessment practice. Established in 2019 and based in Lincolnshire, it provides the full breadth of independent social work: social care assessment and case management, NHS Continuing Healthcare and care funding support, mental capacity assessments, Court of Protection evidence, expert witness reports, Lasting Power of Attorney services and EHCP advocacy, all delivered by a permanent, full-time employed multidisciplinary team. Over 11,000 assessments and reports have been completed, and every report passes internal peer review before delivery.

Every report

peer reviewed before delivery

11,000+

assessments and reports completed

Employed team

no associates, no referral panels

England and Wales

full national coverage

What we do

The full breadth of independent social work

Social care and case management

Independent assessment, care planning and ongoing support through Nellie Plus.

Lasting Power of Attorney services

Capacity assessments, certificate provider services and support with revoking an LPA.

Education, health and care plans

EHCP and SEND advocacy in England through Little Nellie's, our dedicated SEND division, from needs assessment requests to tribunal representation.

Mental capacity assessments

Decision-specific assessments under the Mental Capacity Act 2005, from a single Lasting Power of Attorney to complex, contested court matters.

NHS Continuing Healthcare and care funding

Clear support through the Checklist, the Decision Support Tool, appeals and retrospective claims.

Court reports and expert assessments

Expert witness reports relied on in the Court of Protection, the Family Court and the Court of Appeal, including life expectancy and care needs reports.

What happens next

Four steps, no guesswork

1

Enquire

Call or send an enquiry. Our client liaison team responds the same working day.

2

Understand

We listen, confirm what you actually need and recommend the right service, with a clear price before you commit.

3

Assess

A registered professional carries out the work around the person, at home, in hospital, in a care home or by video.

4

Report

The report is written, peer reviewed by a second qualified professional and delivered securely.

Louise Thornton

Senior Social Worker and Lead Practitioner

Dr Olga Chelidoni

Chartered Psychologist (BPS)

Who does the work

Named professionals, employed in one team

Founded in 2019 by registered social worker Ben Slater, Nellie Supports is built on a permanent, full-time employed team of registered social workers, a Chartered Psychologist and specialist assessors. No associate bank, no referral panel. Across every service, from care planning to court evidence, that means shared standards, internal peer review and a named professional who answers for the work.

Who we help

Two audiences, one standard of evidence

For families

When a diagnosis, a dispute or a care decision leaves you unsure what to do next, we explain everything in plain English, arrange the assessment around the person, and keep you informed at every stage.

For solicitors, deputies and professionals

Structured, independent evidence and assessment for solicitors, deputies, attorneys, case managers and local authorities, from single instructions to contested, high-value matters, prepared with expert duties in mind.

Honest answers

Questions people ask us first

What does it cost?

Pricing is published openly on our prices page. Fixed prices apply to most assessments, and more complex work is quoted clearly before you commit.

How quickly can you respond?

Our client liaison team responds to every enquiry the same working day, and we will tell you the earliest available appointment at the enquiry stage.

Will the report hold up legally?

Every assessment applies the relevant statutory framework, such as the Mental Capacity Act 2005 or the Care Act 2014, to the specific question asked, and every report passes internal peer review. Where required, reports are prepared for court and professional use.

Can you guarantee the outcome?

No, and you should be cautious of anyone who says otherwise. No provider can guarantee how a court, tribunal or public body will treat any report. What we can guarantee is independent, evidence-led work to a consistent published standard.

This page is maintained under our editorial standards: content is written by the practitioners who do the work, reviewed by a second professional and updated when the law or our services change.

Read about the Mental Capacity Act 2005 and our professional standards.

Tell us about the decision

Call or send an enquiry, and we will recommend the right assessment with no obligation. Same working day response.

bottom of page