Choosing your plan
Annual Care Assessment
Our friendly assessors meet with you face-to-face yearly, creating a personalised care map that ensures you receive exactly the support you need; like catching up with an old friend.
Allocated Assessor
Skip the referral queues with your very own dedicated Assessor, ensuring immediate access to personalised support whenever you need it.
Monthly Care Reviews
Stay connected through video chats, telephone calls, or home visits based on your chosen plan and personal preference. Your comfort always comes first.
What does being part of the herd include?
Silver | Gold | Platinum | Deputy | |
|---|---|---|---|---|
FREE initial care assessment Home Visit | ||||
Annual Care Assessment Home Visit | ||||
Care Plan | ||||
Continuing Health Care Checklist | ||||
Monthly Review Report | ||||
10% Discount on case management rate | ||||
5% Discount on all of our other services | ||||
Monthly Telehealth Review | ||||
Monthly Home Visit Review | ||||
Annual Mental Capacity Assessment (Finances) |
How Nellie+ Helps Professional Deputies
Mental Capacity Act (2005) Compliance
Aligns with the MCA 2005 standards, providing well documented evidence of client wellbeing priorities
Professional Excellence
Support that enhances your ability to fulfil your role with confidence and professional excellence
Meticulous Documentation
Comprehensive care reviews and assessments that demonstrate your commitment to safeguarding your client well-being.
Proactive Monitoring
Expert oversight ensuring client needs are identified and addressed promptly, fostering a profound sense of reassurance.
Registered professionals giving you peace of mind
Experience peace of mind with our comprehensive social work services at Nellie Supports. Our team of registered and experienced professionals, is dedicated to providing exceptional care and support. From mental capacity assessments to a wide range of social work services such as EHCP appeals and life expectancy reports, our experts ensure accurate evaluations, personalised guidance, and the highest standards of practice.
CASE STUDY: Enhancing Stephanie's Life Through Personalised Care
Stephanie has a diagnosis of dementia, and due to her advanced needs, she resides in a care home in her hometown of Luton. Stephanie couldn't manage her finances and had no family to help support her. Therefore the court of protection felt it was in her best interest to appoint a professional deputy. Stephanie's new Deputy organised all of Stephanie's finances and ensured her care fees were paid on time. Additionally, they contacted the care home regularly to enquire whether Stephanie needed anything or any additional support, and the care home always advised, "no, everything is fine." Stephanie's Deputy contacted Nellie Supports to organise a one-off care review. Our registered Social Worker attended to Stephanie and found her room bare of any personal effects, a limited wardrobe and no access to extra activities. When this was queried with the care home, they explained that Stephanie didn't have any family, so there was no one to organise these things. Stephanie's Deputy subscribed Stephanie to Nellie+ meaning our original assessment was at no cost, and we were able to spend additional time with Stephanie to better understand who she was and what she needed. From this, our team worked with her Deputy to access funding for personal effects; Stephanie had been a tennis player, and it was also discovered that her religion had been vital to her previously. With this information, Team Nellie ensured that her room was decorated with personal bedding and items that interested her. They also arranged for someone to attend the care home weekly to read her bible with her. The team even organised regular visits to local tennis courts, and whilst Stephanie could no longer play, she enjoyed being able to watch the games, and players regularly stopped and spoke to her. Our continued involvement allowed for the Deputy to be apprised of Stephanie's improvements. As a subscriber to Nellie+ should any requirements change for Stephanie, we can now work with all of those involved in her care to quickly ensure additional support is put in place.