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Educational Health Care Plan Appeal Support

 

"Empowering Families and Legal Teams Through Comprehensive EHCP Appeal Support"

Navigating the educational system and securing the right support for a child with special educational needs can be a challenging and often overwhelming journey. At Nellie Supports, we recognise the importance of ensuring that every child receives the education and care they deserve. That's why we offer our specialised service, Educational Health Care Plan (EHCP) Appeal Support, as an integral part of the process, typically led by legal teams or families seeking legal representation. Our EHCP Appeal Support service is designed to provide comprehensive assistance to legal teams and families working towards EHCP appeals.

We understand that each child's needs are unique, and our approach is centered on creating tailored solutions that address these specific requirements. Through a rigorous process that includes a Social Care Needs Assessment, Personalised Care Planning, Professional Care Brokerage, and the creation of Court-Compliant Reports, we equip legal teams and families with the tools and evidence needed to advocate effectively during EHCP appeal hearings.

Independent Social Work Assessment: How we help with EHCP

Care Assessment

Our local Social Worker will meet with both the child and their legal guardians to complete a Care Act (2014) compliant care needs report to identify the child's current health, social and SEN needs, ensuring evidence for Sections B, C and D of Regulation 12 of the Special Educational Needs and Disability Regulations 2014. 

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Care Plan

Through discussions with care providers, family, and the young person or child, we create a personalised care plan to show how the identified needs from the care assessment will be best met. This creates evidence for sections E,F, and G of Regulation 12 of the Special Educational Needs and Disability Regulations 2014. 

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Costs Report

Our experienced team contacts local domiciliary, residential, and technological care providers to estimate potential costs related to meeting the care needs. This ensures that any tribunal has a clear understanding of the associated costs, and personal budgets can be agreed upon to meet these costs.

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Court Compliant Summary Report

Our final report compiles all the evidence into clear sections, structured in accordance with Regulation 12 of the Special Educational Needs and Disability Regulations 2014. This ensures that there are clear summaries in a report that complies with FPR 25. 

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Therapeutic Assessment - A Person Centred Approach

At Nellie Supports, we go beyond the standard procedures to offer a truly caring and therapeutic assessment experience. We understand that dealing with special educational needs can be emotionally taxing for both the child and the family. That's why we've designed our assessment process to be as compassionate as it is comprehensive. Utilising a strengths-based approach, we focus not just on challenges but also on the innate skills and capabilities of your child, thereby nurturing a sense of self-worth and confidence during the evaluation.

Our methodology adheres to best practices in the field, ensuring that each assessment is not only sensitive to the individual needs of the child but also robust in its analytical rigor. This creates a nurturing environment in which the child feels safe, valued, and understood, making the assessment process a positive experience rather than a stressful ordeal.
But our commitment to care doesn’t end there. The assessments are followed by evidence-based, robust report writing, which serves as a critical tool for EHCP appeals. These reports are meticulously crafted to provide a comprehensive yet accessible understanding of the child's needs and strengths, making them invaluable resources for legal teams, educational authorities, and most importantly, families.

Our assessment process is a balanced blend of emotional care and analytical precision. We recognise the emotional weight carried by the families we assist and aim to make the journey toward securing an EHCP as smooth and stress-free as possible. Our strengths-based, evidence-backed approach ensures that every child is seen, heard, and understood, paving the way for a brighter, more supportive educational future.

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CASE STUDY: Empowering Kimmie's Educational Journey Through Comprehensive EHCP Appeal Support

Kimmie is a 14-year-old girl living with cerebral palsy, supported in her daily life by her parents, Sandra and Keith. Despite their tireless advocacy for Kimmie's educational needs, they found themselves overwhelmed by the complexities of securing an appropriate Educational Health Care Plan (EHCP) for her. The initial EHCP fell short, lacking essential services like specialised educational support and physical therapy that Kimmie critically needed. This prompted Sandra and Keith to seek external help, leading them to Nellie Supports and their comprehensive EHCP Appeal Support services. Upon engaging Nellie Supports, a caring and therapeutic Social Care Needs Assessment was conducted for Kimmie. The team employed a strengths-based approach that not only addressed her specific needs but also empowered her by recognising her unique capabilities. Feeling valued and understood, Kimmie found the assessment to be a positive experience, rather than an additional stressor in her life. Taking the assessment as the foundation, Nellie Supports leveraged their Professional Care Brokerage service to identify suitable educational and therapeutic resources from their extensive network. This allowed them to match Kimmie with the best programs and support tailored to her needs. The information gathered during this process was meticulously compiled into a robust, evidence-based, court-compliant report, offering Sandra and Keith the compelling evidence they needed for a successful EHCP appeal. Armed with this information, Sandra and Keith were able to successfully navigate the appeal process. Their revised EHCP now includes additional hours of specialised instruction and regular physical therapy sessions for Kimmie. This has transformed her educational experience, providing her with a more personalised and supportive environment. The unique element that sets Nellie Supports apart is their deeply caring approach, especially evident in the assessment process. This, combined with their expert guidance and robust report writing, has been invaluable to Sandra and Keith. They not only received the legal support they were seeking but also felt emotionally supported, making the intricate and often stressful journey of securing an appropriate EHCP for Kimmie much more manageable.

Need to make an appointment regarding EHCP Appeals?
Contact our team.

Latest News:

  • What is a life expectancy report?
    A life expectancy report is a comprehensive analysis that provides a detailed profile of an individual's anticipated lifespan. It offers valuable insights to assist in informed decision-making across various legal contexts.
  • Why may a life expectancy projection be needed?
    Life expectancy projections are frequently sought in legal matters to anticipate and assess future care costs associated with individuals. They are crucial in divorce settlements, statutory will determinations, and gifting of financial assets.
  • How do life expectancy projections affect divorce settlements?
    Life expectancy projections help courts determine the equitable distribution of assets and liabilities in divorce settlements. They calculate potential future financial needs, especially if ongoing support or alimony is involved.
  • What role do life expectancy projections play in statutory wills?
    In cases involving statutory wills, life expectancy projections ensure that provisions align with the beneficiary's expected lifespan. This safeguards the individual's financial well-being over the long term.
  • How are life expectancy projections important in gifting money or financial assets?
    Life expectancy projections are invaluable when financial sums are being gifted or transferred, especially when the recipient may require ongoing care or support. They help courts make prudent decisions to cover the recipient's needs.
  • Who completes life expectancy profiles?
    Our dedicated forensic consultants produce CRP (Court of Protection Rules) court-compliant life expectancy reports. These reports meet stringent legal standards and assist judges in making informed decisions.
  • What factors are considered in life expectancy reports?
    Life expectancy reports take into account factors such as age, gender, current health, and social care needs. These reports provide scientifically informed assessments of an individual's expected lifespan.
  • Are life expectancy reports absolute predictions?
    No, life expectancy reports are not absolute predictions but probabilistic estimates based on available data and predictive models. Individual circumstances and healthcare advancements can influence actual lifespan.
  • Can you provide a case study example of a life expectancy report?
    Certainly. In the case of Henry Williams, an 82-year-old man with severe vascular dementia, a life expectancy report played a crucial role in determining the impact of a financial gift on his future care and estate. The report helped the court make a judicious decision, emphasizing fairness and equity.
  • How can I contact your team for more information on life expectancy reports?
    Please feel free to contact our team for further inquiries or to discuss your specific needs. We are here to assist you in navigating the complexities of life expectancy reports.
  • What is Nellie Supports' Deportation Order Appeal Assessment and Report Service?
    Nellie Supports offers a specialized service for families facing deportation order appeals. We provide detailed assessments of both adults and children involved, producing a comprehensive court-compliant report to assist in your legal proceedings.
  • What legal frameworks guide your assessments?
    Our assessments are guided by the Care Act 2014, Section 117 of the Immigration Act 1971, and the framework for the assessment of children. All reports are compliant with Civil Procedure Rules 35 (CPR 35).
  • What aspects do you focus on during the assessments?
    Our holistic approach considers a range of factors including physical, emotional, social, and educational needs of both adults and children involved in the case.
  • How do you ensure the emotional well-being of the family during the assessment?
    Our team of qualified social workers utilizes a therapeutic strengths-based approach, focusing on positive attributes and resilience within individuals and families, making the process as comfortable as possible.
  • What is included in the action plan?
    The action plan is a culmination of the data gathered from the adult and child assessments. It lays out the course of action and provides recommendations to mitigate the impact of potential deportation on the family.
  • Can you tell me more about the Court Report?
    The Court Report is a detailed, evidence-based document compliant with CPR 35. It aims to portray the genuine impact that a parent's or caregiver's deportation would have on the child and family.
  • How do you ensure the child's voice is heard in the process?
    During the child assessment, we consider the child's wishes and feelings, ensuring that they have a meaningful say in the process.
  • What sets Nellie Supports apart from other service providers?
    We pride ourselves on striking a balance between compassionate assessments and rigorous, evidence-based reporting. Our approach is both legally robust and humanely considerate.
  • How can I get started with your services?
    To initiate the process, you can contact us via telephone at 0333 987 5118 or via email at nellie@nelliesupports.com.
  • What other services do you offer related to mental and social care?
    Apart from deportation order appeal assessments, we also offer COP3 Deputyship Capacity Assessment, Lasting Powers of Attorney, and services related to mental capacity, among others.
  • What is the purpose of the Care Review Service?
    The Care Review Service is designed to ensure that your care plan remains responsive and effective. Through regular assessments, we make sure your evolving care needs are met, any concerns are addressed, and your well-being remains our top priority.
  • Who conducts the Care Review?
    Our team of dedicated social workers, all registered with Social Work England, carries out the Care Reviews. They act as a vital link between you, your family, and your care providers.
  • How often are Care Reviews conducted?
    The frequency of the Care Reviews can be tailored to meet your specific needs. Our focus is on ensuring that changes in your care requirements are promptly identified and addressed.
  • How can a Care Review prevent hospitalisation?
    Our Care Reviews identify changes in your health and care needs, allowing us to adjust your care plan accordingly. This proactive approach reduces the risk of complications that might otherwise lead to hospital stays.
  • What is the financial benefit of undergoing a Care Review?
    Our Care Reviews ensure that you're paying accurately for the care you receive. This offers you financial transparency and helps prevent unnecessary expenses.
  • Do I have to move to a care home after a Care Review?
    Not necessarily. One of our goals is to maintain your independence and dignity by minimizing the need for expedited care home placements.
  • Can the Care Review Service help keep my legal representatives informed?
    Yes, keeping lasting powers of attorneys and professional deputies updated on any changes in your care requirements is a priority. This ensures that your legal representatives can make well-informed decisions on your behalf.
  • How do you ensure the Care Reviews are ethically conducted?
    All of our social workers are registered with Social Work England and adhere to the highest professional and ethical standards, ensuring the well-being and rights of individuals.
  • How can I schedule a Care Review?
    You can schedule a Care Review by contacting our team via telephone at 0333 987 5118 or by emailing us at nellie@nelliesupports.com.
  • What is a Mental Capacity Assessment to Manage Finances?
    A Mental Capacity Assessment to Manage Finances is a process to determine an individual's ability to handle financial matters. It is crucial in various situations, such as granting someone the authority to manage finances through Lasting Power of Attorney (LPA) or Deputyship applications.
  • When might I need a Mental Capacity Assessment for Finances?
    You might need this assessment when you're considering granting financial authority, dealing with substantial compensation, or facing complexities related to Deputyship or appointee positions.
  • How does Nellie Supports conduct Mental Capacity Assessments?
    Nellie Supports conducts assessments through a meticulous evaluation of an individual's mental and cognitive abilities. This process involves engaging with the individual and their support network.
  • What information is included in the assessment report?
    The assessment report includes a comprehensive analysis of the individual's financial abilities, needs, and potential support requirements. It also outlines the costs associated with providing necessary care and support.
  • What is a Court-Compliant Report, and why is it important?
    A Court-Compliant Report is a crucial document adhering to family court procedures (Section 25) and Civil Procedure Reuls (section35) . It provides a consolidated view of the individual's financial situation, capacity, and recommendations, aiding informed decisions.
  • What makes Nellie Supports' approach unique in Mental Capacity Assessments?
    Our approach is person-centered and compassionate, involving therapeutic communication and collaboration with legal representatives and family members for a more accurate assessment.
  • Can you provide an example of a successful case involving Mental Capacity Assessment?
    Yes, we have successfully helped individuals like Matthew and Isaiah regain control of their financial affairs. Their case demonstrates our commitment to a person-centered approach.
  • What is the Discharge from the Court of Protection assessment?
    The Discharge from the Court of Protection assessment determines if an individual previously under a Court of Protection order can manage their affairs independently, restoring their autonomy and decision-making abilities.
  • How can I get in touch with Nellie Supports for a Mental Capacity Assessment?
    You can contact us at 0333 987 5118 or email nellie@nelliesupports.com for inquiries and assistance regarding Mental Capacity Assessments for finances.
  • What is Care Planning at Nellie Supports?
    Care Planning at Nellie Supports is a personalized service that crafts a bespoke Care Plan for you, focusing on your unique needs, abilities, and aspirations. It is the next crucial step after completing a comprehensive Care Needs Assessment.
  • Who is involved in crafting my Care Plan?
    Our team of registered social workers, who have extensive experience in the field, collaboratively work with you to draft a Care Plan tailored to your unique circumstances.
  • What is covered in my Care Plan?
    Your Care Plan will include details on how your care and support needs will be met, encompassing immediate necessities as well as long-term objectives. This also includes information on any financial assistance you might be entitled to.
  • How do you ensure my preferences are taken into account?
    We prioritize your input and maintain open communication channels throughout the care planning journey, ensuring that your needs and preferences are not just heard but acted upon.
  • Do you only focus on immediate care needs?
    No, our care planning process adopts a holistic approach. We consider both your immediate and long-term needs to create a Care Plan that evolves as your requirements change.
  • What happens after the Care Plan is developed?
    Once the Care Plan is finalized, the next steps involve organizing and implementing the services and support as outlined. We then regularly review the plan to ensure it continues to meet your needs.
  • How does Nellie Supports handle Mental Capacity Assessments?
    We have experts experienced in conducting assessments of capacity for a wide range of decisions, from property and financial matters to health welfare.
  • What qualifications do Nellie Supports' assessors hold?
    All our assessors are registered and accredited professional Social Workers. They have also undergone extra training to become accredited financial vulnerability experts according to Lichtenberg standards.
  • How can I get started with Nellie Supports' Care Planning Service?
    You can contact us by phone at 0333 987 5118 or email us at nellie@nelliesupports.com to schedule a comprehensive Care Needs Assessment, the first step in our Care Planning Service.
  • What is a Care Brokerage Service?
    Our Care Brokerage Service is a personalized service that aims to match you with the most suitable care providers based on your unique needs and preferences. We help guide you through the complex landscape of care choices to ensure you receive the best possible care.
  • When is it Necessary to Seek the Services of a Care Broker?
    Navigating the intricacies of care services often requires professional assistance. Scenarios include ensuring appropriate care delivery, aiding in legal proceedings, and challenging local authority funding
  • How Does the Brokerage Process Work?
    The brokerage process includes four main steps: Assess, Plan, Organize, and Review. We initiate with a comprehensive assessment of your needs, followed by planning and organization. Our professionals then continuously review your care plan to ensure it remains effective.
  • Who Performs the Care Assessments?
    Our team of registered Social Workers and accredited assessors conduct all care assessments. They are experts in understanding diverse needs and are well-versed in mental capacity assessments.
  • What Types of Care Providers Do You Work With?
    We connect you to a variety of care providers, including home care services, assisted living facilities, and specialized care services for conditions like Alzheimer’s disease.
  • How Do You Ensure Quality in the Care Providers You Recommend?
    Our team meticulously researches and evaluates potential care providers based on multiple factors such as expertise, staff qualifications, and quality of service. We aim for a perfect match tailored to your needs
  • Are Your Social Workers Registered?
    Yes, all our Social Workers are registered with Social Work England, ensuring that you receive services from accredited professionals.
  • How Can I Contact Nellie Supports?
    You can contact us through our online form, or by calling us at 0333 987 5118. You can also email us at nellie@nelliesupports.com.
  • Do You Offer Any Other Services Besides Care Brokerage?
    Yes, besides Care Brokerage, we also offer services in Mental Capacity Assessment, COP3 Deputyship Capacity Assessment, and Lasting Powers of Attorney among others. You can learn more about these in our Services section.
  • What are Expert Care Court Reports?
    Expert Care Court Reports are comprehensive reports created by Nellie Supports that serve as crucial evidence in legal proceedings. These reports detail an individual's care needs and associated costs, guiding the legal process toward well-informed decisions.
  • In what situations are these reports most commonly used?
    These reports are valuable in cases of personal injury litigation, divorce proceedings, and funding appeals involving local authorities or the NHS.
  • What sets Nellie Supports apart in creating Expert Care Court Reports?
    Our reports go beyond mere surface-level evaluations, offering exhaustive research, meticulous analyses, and detailed assessments. They also include anticipated costs and available state benefits, providing a holistic financial landscape.
  • How does Nellie Supports ensure the quality of its reports?
    Our reports adhere to the highest ethical standards and principles. Our approach is person-centered, collaborative, strengths-based, and employs critical thinking to provide comprehensive assessments.
  • What is the Nellie+ Case Management service?
    Nellie+ is an extension of our services designed to offer in-depth case management, ensuring ongoing support and comprehensive care.
  • What kind of training do your assessors have?
    All of our assessors are registered and accredited professional Social Workers. They are also accredited in areas like Montreal Cognitive Assessments and financial vulnerability according to Lichtenberg standards.
  • Are Your Reports Court-Compliant?
    Yes, our Expert Care Court Reports are crafted to be CPR 35 Compliant, adhering to the legal standards required for use in court proceedings. Our meticulous approach ensures that each report is both legally sound and ethically grounded, making them valuable pieces of evidence in various types of legal cases.
  • What's Involved in Creating an Expert Care Court Report?
    Social Care Assessments: We start by conducting a meticulous social care assessment. This gives us a comprehensive understanding of the individual's current care needs, including their physical, emotional, and psychological well-being. Care Plans: Based on the social care assessment, we create a detailed care plan. This serves as a blueprint for how the individual's care needs will be met both now and in the future. Cost Brokerage Service: Throughout the process, our experienced care brokers provide a financial breakdown, covering both current and potential future costs associated with various types of care services. Mental Capacity Assessments: Where necessary, we also conduct mental capacity assessments. These assessments are integral in forming a complete picture of the individual's abilities and limitations, especially when that information is crucial for legal proceedings. Each of these elements can be adapted to meet your specific needs, ensuring that the final report is as thorough and accurate as possible.
  • What is an Educational Health Care Plan (EHCP) Appeal Support service?
    Our EHCP Appeal Support service is specifically designed to assist families and legal teams in navigating the complex process of appealing an EHCP. We provide a range of services including Social Care Needs Assessment, Personalized Care Planning, and Court-Compliant Reports to help secure the appropriate support for your child's educational needs.
  • Who can benefit from this service?
    This service is particularly beneficial for families and legal teams that are working towards appealing an EHCP.
  • What does the Social Care Needs Assessment involve?
    Our Social Care Needs Assessment is a comprehensive evaluation that identifies the unique challenges and needs your child faces. This forms the foundational step for planning tailored care and educational services.
  • How does Professional Care Brokerage work?
    We use our extensive network of care providers and educational specialists to identify and secure the most appropriate services and support for your child.
  • What are Court-Compliant Reports?
    These are robust, evidence-based reports designed to meet court requirements. They are a crucial part of the appeal process, providing the necessary documentation to effectively advocate for your child's needs.
  • Why choose Nellie Supports for EHCP Appeal?
    Our team consists of seasoned social workers and care professionals with extensive experience in EHCP appeals. Our approach is uniquely tailored to meet the specific needs of each child, and our reports are court-compliant, ensuring you have the evidence needed for a successful appeal.
  • How long does the EHCP Appeal Support process take?
    The duration can vary depending on the complexities involved in your case. However, we aim to complete assessments and produce reports as efficiently as possible to expedite the appeal process.
  • s emotional support provided during the process?
    Yes, beyond legal and procedural guidance, we offer emotional and practical support to reduce the stress often associated with securing an EHCP.
  • How do I get started with Nellie Supports' EHCP Appeal Support?
    You can contact us via email at nellie@nelliesupports.com or call us at 0333 987 5118 to schedule an initial consultation.
  • What is the Court of Protection, and why would someone need to be discharged from it?
    The Court of Protection is a legal body responsible for making decisions on behalf of individuals who lack the mental capacity to do so themselves. People may be placed under the Court of Protection's jurisdiction when there are concerns about their ability to make important decisions related to their welfare or finances. Discharge from the Court of Protection occurs when an individual's mental capacity has improved, allowing them to manage their affairs independently.
  • How can Nellie Supports help in the discharge process from the Court of Protection?
    Nellie Supports has a team of experienced Social Workers who are skilled in conducting comprehensive assessments to determine an individual's current mental capacity. We follow the principles and guidelines outlined in the Mental Capacity Act (2005) and relevant case law to ensure a fair and accurate assessment process. Our compassionate and person-centered approach creates a supportive environment, enabling individuals to actively participate in the assessment and express their understanding of their rights and responsibilities.
  • What assessments are conducted during the discharge process?
    During the discharge process, Nellie Supports is able to conduct various assessments tailored to the individual's needs. These may include the Montreal Cognitive Assessment to evaluate cognitive abilities, a capacity assessment specific to managing finances, and an assessment to determine eligibility for creating a personal injury trust, if applicable. Additionally, we assess the individual's capacity to grant a lasting power of attorney for finances, which could be a less restrictive option than a deputyship.
  • How long does the discharge process take
    The duration of the discharge process from the Court of Protection can vary depending on the individual's circumstances and the complexity of their case. Nellie Supports is committed to conducting assessments efficiently and thoroughly to ensure the process moves forward as smoothly as possible.
  • What happens after a successful discharge from the Court of Protection
    After a successful discharge from the Court of Protection, the individual regains full control over their decisions and affairs. They are no longer subject to the Court's oversight, allowing them to make choices independently and exercise their autonomy. Nellie Supports provides comprehensive reports detailing the assessment outcomes and any necessary recommendations, empowering the individual to navigate life with newfound freedom and confidence.
  • Is a solicitor neccessary to help with a discharge from the cour tof protection?
    While a solicitor is not strictly necessary to help with a discharge from the Court of Protection, their expertise and legal knowledge can be invaluable in navigating the process effectively. Discharge applications can involve complex legal procedures and documentation, and a solicitor can provide essential guidance and representation to ensure that the application is properly prepared and presented to the Court.
  • Is Nellie Supports a registered and accredited organization?
    Yes, Nellie Supports Ltd is a registered company and all our assessments are conducted by registered and accredited professional Social Workers, providing you with the utmost confidence and peace of mind.
  • What is a Mental Capacity Assessment to Litigate?
    A Mental Capacity Assessment to Litigate evaluates an individual's cognitive ability to understand and participate in court proceedings. Conducted by a team of experienced Social Workers, the assessment ensures fair and just legal participation.
  • Why is this assessment necessary?
    The assessment is crucial to ensure that individuals involved in legal proceedings have the cognitive ability to make informed decisions. This safeguards vulnerable individuals and upholds the legitimacy of the court proceedings.
  • What criteria must one meet to be considered capable of litigation?
    The official solicitor outlines specific criteria, such as the capacity to understand advice, the ability to make decisions in litigation, and the capacity to understand compromise. Meeting these criteria is essential for fair participation in legal matters.
  • What happens if someone lacks the required mental capacity?
    If an individual lacks the necessary mental capacity to litigate, a litigation friend may be appointed to assist in decision-making and understanding advice related to the court proceedings.
  • Who conducts the assessments?
    Our team of registered and accredited professional Social Workers at Nellie Supports conducts these assessments, adhering strictly to the Mental Capacity Act 2005 guidelines.
  • What does the assessment process involve?
    The assessment begins by gathering relevant background information about the individual. This is followed by face-to-face interactions to evaluate comprehension of legal terms, decision-making abilities, and understanding of the implications of the court case.
  • How long does it take to receive the assessment results?
    While the timing may vary based on individual circumstances, our goal is to communicate the results promptly to allow legal proceedings to proceed efficiently.
  • What does the assessment report include?
    The report outlines the findings, observations, and conclusions regarding an individual's capacity to engage in court proceedings. It is a detailed and well-documented account of the individual's mental capacity.
  • Are your reports court-compliant?
    Yes, our reports are fully court-compliant and meet the specific requirements set out in both CRP35 and Family Court Rules. Conducted by our team of registered and accredited professional Social Workers, these assessments strictly adhere to the legal framework set forth by the Mental Capacity Act 2005 and other relevant legislation. The comprehensive nature of our reports makes them suitable for presentation and acceptance in both civil and family court settings.
  • How can I schedule an appointment for a Mental Capacity Assessment to Litigate?
    To make an appointment, you can contact our team at Nellie Supports by calling 0333 987 5118 or emailing nellie@nelliesupports.com.
  • What is a Testamentary Mental Capacity Assessment?
    A Testamentary Mental Capacity Assessment is a comprehensive evaluation conducted to determine if an individual has the mental capacity required to make or amend a will. The assessment covers cognitive abilities, communication skills, memory, and understanding of the legal and financial implications of making a will.
  • Why is this assessment important?
    This assessment is crucial for several reasons, including ensuring the validity of the will, minimizing legal disputes, and protecting potentially vulnerable testators from undue influence or coercion.
  • Who conducts these assessments?
    Qualified professionals like experienced medical practitioners or expert witnesses typically conduct these assessments. At Nellie Supports, our registered and accredited Social Workers handle the assessments.
  • Where is the assessment usually conducted?
    The assessment is usually conducted in a comfortable environment for the testator, often at their home, to minimize stress and ensure accurate evaluation.
  • What does the assessment process involve?
    The process includes a thorough review of the testator's cognitive abilities, communication skills, and memory. We also assess the understanding of legal and financial implications related to will-making. Medical records may also be reviewed if available.
  • How can the assessment prevent legal challenges?
    The assessment serves as a strong piece of evidence to counteract any claims that may arise contesting the testator's mental capacity. This helps in upholding the will's validity in court.
  • Is the assessment only for elderly people or those with medical conditions?
    While the assessment is commonly sought for elderly individuals or those with illnesses that might impair cognitive function, it is open to anyone who wishes to establish clear evidence of their mental capacity when making a will.
  • What happens after the assessment?
    After the assessment, a detailed and professionally written report summarizing the findings is provided. This report can be critical in any future legal proceedings involving the will.
  • What is the "Golden Rule" in Testamentary Capacity Assessment?
    The "Golden Rule" in the realm of Testamentary Capacity Assessment originates from the case of Kenwood v Adams [1975]. This rule states that in cases where the testator is elderly or has recently suffered from a serious illness, the creation or amendment of their will should ideally be witnessed or approved by a medical practitioner. The medical practitioner is responsible for assessing the testator's mental capacity to make a will and should record their assessment and findings in detail. Ideally, the medical expert should also witness the will to further ensure its legitimacy. This practice helps to provide strong evidence for the testator's mental capacity at the time of making the will and minimizes the risk of the will being contested on the grounds of lack of mental capacity.
  • How do I schedule an appointment for an assessment?
    You can contact our team at Nellie Supports by phone at 0333 987 5118 or by email at nellie@nelliesupports.com to schedule an appointment.
  • What is a testator?
    A testator is a person who creates a will, also known as a last will and testament. In legal terms, a will is a legal document that outlines how a person's assets and estate should be distributed after their death. The testator is the individual who makes this document, specifying their wishes regarding the distribution of their property, assets, and possessions among their heirs or beneficiaries. Testators often also designate an executor in their will, who is responsible for carrying out the testator's wishes as outlined in the will after their death. The process of creating and executing a will is an important part of estate planning to ensure that a person's final wishes are legally documented and followed.
  • What does testamentary mean?
    In essence, "testamentary" is a word used in the legal field to indicate that something is connected to the making of a will or the distribution of assets according to a person's last wishes as stated in their will.
  • Who can assess testamentary capacity?
    An experienced health and social care professional is required to complete a testamentary capacity assessment to ensure its integrity and validity. When considering who should complete a testamentary capacity assessment, it's essential to choose an assessor with the appropriate qualifications and expertise. At Nellie Supports, our Social Workers are dedicated to upholding the highest professional standards in these assessments, ensuring that legal professionals receive accurate and reliable evaluations to support their clients' needs.
  • What is a Social Care Needs Assessment?
    A Social Care Needs Assessment is a comprehensive evaluation conducted by experienced social workers to identify your unique care and support requirements. The assessment aligns with the Care Act (2014) and considers various facets of your life such as health, housing, social connections, and more.
  • Who conducts the assessment?
    Registered and accredited social workers perform the assessment. They are experienced in adhering to professional standards and ensuring the well-being and rights of individuals.
  • Where is the assessment conducted?
    The assessment can be carried out at your home or another location of your choice, to ensure your comfort and convenience.
  • What is the Nellie Supports’ approach to these assessments?
    Our approach is rooted in therapy and holistic well-being, considering both physical and emotional aspects of your life. We aim to foster an environment of trust and empathy, allowing for a more in-depth and accurate assessment.
  • How is this assessment useful for Educational Health Care Plans (EHCP)?
    Our assessments provide the necessary evidence to create a robust EHCP for children and young people with special educational needs, ensuring they receive the education and care they require.
  • Can this assessment help in legal proceedings?
    Yes, our assessments serve as crucial evidence in court hearings, helping to inform legal decisions and ensuring that your rights and interests are protected.
  • How can I schedule a Social Care Needs Assessment?
    You can make an appointment by contacting us via telephone at 0333 987 5118 or email at nellie@nelliesupports.com.
  • What is a "Capacity to Contract" assessment?
    A "Capacity to Contract" assessment is an evaluation conducted by qualified experts to determine whether an individual has the mental capacity to understand and agree to a contract. This involves assessing cognitive and functional abilities such as comprehension, decision-making, and communication.
  • Why is mental capacity important for contractual agreements?
    Having the mental capacity to contract ensures that an individual fully understands the terms, implications, rights, and responsibilities associated with a contract. Assessing mental capacity protects individuals from exploitation and ensures the legal validity of the agreement.
  • Who conducts the assessment?
    At Nellie Supports, our team of experienced and registered social workers conduct these assessments. They adhere to high professional standards, ensuring accurate and reliable evaluations.
  • What does the assessment process involve?
    Our assessment process focuses on a comprehensive evaluation of your cognitive and functional abilities. This includes understanding information, retaining it long enough to make a decision, weighing pros and cons, and effectively communicating your choice.
  • How long does the assessment take?
    The duration of the assessment can vary depending on the complexity of the individual’s situation. Our team at Nellie Supports ensures that adequate time is taken for a thorough and reliable assessment.
  • Is the assessment court compliant?
    Yes, the mental capacity assessment serves as a legal safeguard to confirm that the individual has the necessary cognitive abilities to provide informed consent. It may be used in legal proceedings to establish the validity of the contract.
  • What if someone lacks the mental capacity to contract?
    If an individual is determined to lack the mental capacity to contract, the agreement may be considered void or unenforceable. Alternative arrangements may need to be made, such as assigning a legal guardian to represent the individual's interests.
  • Do you provide support after the assessment?
    Yes, our team at Nellie Supports remains available for any questions or concerns you may have after the assessment. We are committed to ensuring that you understand the implications and terms of your contract.
  • How is privacy handled during the assessment?
    We strictly adhere to confidentiality and privacy standards to protect your information. All findings from the assessment are securely stored and only shared with parties who have the legal right to access them.
  • How do I schedule an appointment for an assessment?
    You can contact us through the details provided on our 'Contact Us' page or call us at 0333 987 5118 to schedule your mental capacity assessment. Feel free to contact us if you have any more questions or need further clarification. At Nellie Supports, we're committed to empowering you to make well-informed decisions with confidence and peace of mind.
  • What is a Lasting Power of Attorney (LPA)?
    An LPA is a legal document that allows you to designate someone you trust to make decisions on your behalf if you're unable to do so.
  • What are the two main types of LPAs?
    There are two main types: Property and Finance LPA and Health and Welfare LPA, which cover different aspects of decision-making.
  • Can I choose more than one person as my attorney?
    Yes, you can choose multiple individuals and specify how they should work together.
  • Why is a mental capacity assessment needed for LPA decisions?
    A mental capacity assessment is essential to ensure that the person creating the LPA, known as the donor, possesses the cognitive capacity to understand the purpose and implications of the document. This assessment serves as a safeguard, confirming that the donor can make informed decisions about appointing an attorney to act on their behalf.
  • How does a mental capacity assessment protect my rights?
    The mental capacity assessment is designed to safeguard the rights and interests of the donor. It confirms that the donor is making LPA decisions voluntarily, without any undue influence or coercion from others. This protection ensures that the donor's wishes are respected and upheld throughout the process.
  • What happens if there's doubt about my capacity to make LPA decisions?
    If there is any doubt about the donor's capacity to make LPA decisions, a full and formal assessment should be completed. This comprehensive assessment addresses concerns thoroughly, providing clarity and confidence in the decision-making process and ensuring the donor's wishes are respected.
  • Are assessments conducted separately for Property and Finance and Health and Welfare decisions?
    Yes, separate assessments are conducted for Property and Finance and Health and Welfare decisions. This approach recognizes that these decisions are distinct and require individual scrutiny to ensure the donor's capacity is evaluated specifically for each area.
  • Can you assess my capacity to revoke a Lasting Power of Attorney (LPA)?
    Yes, we can assess your capacity to revoke an LPA. This assessment is necessary to confirm that you have the mental capacity to understand the implications of revoking the LPA and that you are making this decision voluntarily. Assessing your capacity to revoke an LPA ensures that your rights and wishes are respected throughout the process. It also helps ensure that the revocation process is legally valid and that it aligns with your current preferences and needs.
  • Can you act as a Certificate Provider only?
    Yes, we can act as a Certificate Provider in cases where there are no concerns regarding your capacity, but you need a Certificate Provider to confirm your understanding of the LPA's purpose, scope, and implications. The Certificate Provider's role is to verify that you understand the document and are making the LPA decision willingly and without undue influence. This service offers a streamlined process for individuals who have already arranged for the preparation and registration of the LPA, providing an additional layer of validation to ensure that your decision-making autonomy is recognized and protected.
  • Why is a mental capacity assessment for accessing social media necessary?
    A mental capacity assessment for accessing social media is crucial to determine an individual's ability to use social media platforms responsibly and safely. It ensures that the person understands the implications of using social media, protects their personal privacy, and can provide informed consent to use these platforms.
  • Who might require a mental capacity assessment for accessing social media?
    Individuals with learning disabilities, cognitive impairments, or mental health conditions may benefit from a capacity assessment to assess their ability to engage with social media platforms safely. Additionally, vulnerable individuals, such as the elderly, may also require an assessment to protect their well-being online.
  • How is the mental capacity assessment conducted?
    The assessment is carried out by experienced Social Workers who follow the principles and guidelines set forth by the Mental Capacity Act (2005). They use accessible language and communication styles to create a supportive environment, allowing individuals to express their understanding of social media.
  • What does the assessment evaluate?
    The assessment evaluates an individual's cognitive abilities to understand and respond appropriately to potential dangers and challenges they may encounter on social media. It also assesses their comprehension of privacy settings and the ability to provide informed consent to use social media platforms. Q5: Can the assessment help prevent
  • Can the assessment help prevent online harm?
    Yes, the assessment identifies potential risks and helps determine whether the person has the capacity to use social media responsibly, considering the consequences of their actions. This prevents them from causing harm to themselves or others through their online activities.
  • What are the outcomes of the mental capacity assessment?
    The assessment results in a comprehensive report providing evidence-based evaluations and practical recommendations. It aims to support individuals in accessing social media safely and responsibly while upholding their autonomy and rights.
  • How can the assessment support individuals and their families?
    The assessment ensures that individuals can engage with social media in a manner that respects their interests and safeguards their well-being. Families receive valuable insights to guide and support their loved ones in navigating the digital landscape confidently and independently.
  • Is the assessment culturally sensitive?
    Yes, at Nellie Supports, we prioritize cultural sensitivity in our assessments. We tailor our approach to meet the unique needs, background, and preferences of individuals, ensuring a respectful and meaningful interaction throughout the assessment process.
  • What is a property sale mental capacity assessment?
    A property sale mental capacity assessment is a specialized evaluation conducted to determine whether an individual has the mental capacity to make informed decisions about selling their property. It is crucial to ensure that the person fully understands the implications and consequences of the sale.
  • When is a property sale mental capacity assessment necessary?
    This assessment becomes necessary when there are concerns or doubts about the individual's ability to understand the details of the property sale process, the financial implications, and their rights as a property owner.
  • Who requests a property sale mental capacity assessment?
    The assessment may be requested by various parties involved in the property sale, including family members, legal representatives, or professionals like solicitors, estate agents, or social workers. The goal is to protect the individual's interests and ensure that the property sale aligns with their best interests.
  • What does the assessment process involve?
    The assessment process typically includes meeting with the individual in question and conducting a thorough evaluation of their cognitive abilities and understanding of the property sale. The assessor may use standardized tools, interviews, and observations to make an informed decision.
  • What happens if the individual is deemed to lack the capacity to sell their property?
    If the assessment indicates that the individual lacks the mental capacity to make the decision, alternative options need to be explored. This may involve involving a deputy, lasting power of attorney, or applying to the Court of Protection for guidance.
  • What if the individual is found to have the capacity to sell their property?
    If the assessment confirms that the person has the capacity, they can proceed with the property sale as per their wishes and within the legal requirements.
  • How can Nellie Supports help with a property sale mental capacity assessment?
    Nellie Supports provides expert social work assessments, including property sale mental capacity assessments, adhering to the relevant legal frameworks and guidelines. Our compassionate and experienced team ensures that the individual's rights and interests are safeguarded throughout the process.
  • Are property sale mental capacity assessments legally binding?
    No, property sale mental capacity assessments are not legally binding in themselves. They serve as an informed evaluation of the individual's capacity at the time of assessment. However, the assessment can provide essential evidence in legal processes, such as when applying to the Court of Protection for specific decisions.
  • Is the assessment focused solely on the property sale decision?
    While the primary focus is on the property sale decision, the assessment may also explore the person's broader understanding of their financial situation and other related aspects to ensure a comprehensive evaluation of their capacity
  • Can a property sale mental capacity assessment be reviewed over time?
    Yes, capacity assessments can be reviewed over time, especially if there are significant changes in the individual's health, circumstances, or legal requirements. Regular reviews may be necessary to ensure that the person's capacity is appropriately evaluated and considered as circumstances evolve.
  • What is a Retrospective Mental Capacity Assessment?
    A Retrospective Mental Capacity Assessment is an evaluation conducted to determine an individual's cognitive abilities at a specific moment in the past. The goal is to ascertain whether the person had the required mental capacity to make a particular decision, which could be relevant in legal, financial, or healthcare contexts.
  • When might a Retrospective Mental Capacity Assessment be necessary?
    This type of assessment is essential when there are doubts or uncertainties about an individual's past decision-making abilities. Examples include legal disputes over wills, financial transactions, or healthcare decisions like consent to medical treatments.
  • How is the assessment conducted?
    Our team of experienced Social Workers meticulously examines historical records, medical documentation, and witness testimonies to make an evidence-based evaluation of an individual's mental capacity at the time in question.
  • What legal guidelines do you follow?
    We adhere to the principles outlined in the Mental Capacity Act 2005 and relevant case law. Our reports are also fully CPR 35 compliant, which governs the procedure for expert evidence in civil proceedings.
  • How reliable are your assessments?
    Our retrospective capacity assessments stand up to the highest standards of legal scrutiny. They are thorough, unbiased, and legally sound, offering robust evidence for various types of disputes and decisions.
  • Can these assessments be used in court?
    Yes, our assessments are designed to provide objective and evidence-based conclusions that can be used in legal proceedings, financial matters, and healthcare decisions.
  • What is the role of a Retrospective Mental Capacity Assessment in healthcare?
    In healthcare settings, these assessments offer clarity on whether the individual was capable of making informed choices about medical treatments at a specific past time.
  • How can these assessments safeguard individual rights?
    By evaluating past decision-making abilities, we aim to ensure that vulnerable individuals were not exploited or coerced into making choices that were beyond their capacity to understand.
  • How long does it take to get the assessment results?
    You can contact us at 0333 987 5118 or email us at nellie@nelliesupports.com to schedule an appointment or consultation.
  • What is a PA14 Medical Probate Certificate?
    The PA14 Medical Probate Certificate is a legally required document that confirms an individual's mental capacity to act as an executor or administrator for a deceased person's estate. It ensures that the individual is capable of making informed decisions and fulfilling their responsibilities.
  • Why is mental capacity assessment crucial for being an executor or administrator?
    Assessing mental capacity is essential to verify that the person understands their role, responsibilities, and the legal obligations involved in managing the deceased's estate. It's a protective measure to ensure the proper handling of probate proceedings.
  • Who conducts the PA14 assessments at Nellie Supports?
    Our team of qualified Social Workers, officially recognized by the Government's HM Courts & Tribunals Service, performs all PA14 assessments. They have extensive experience and training in conducting mental capacity assessments.
  • How is the PA14 assessment process carried out?
    Our Social Workers schedule a visit to the individual's home or a location of their choice to conduct an in-depth, decision-specific mental capacity assessment. They aim to provide a comfortable and supportive environment throughout the process.
  • What happens if someone fails the PA14 assessment?
    If the individual is determined to lack the necessary mental capacity, alternative arrangements will be made for the management of the deceased's estate, in line with legal requirements.
  • How quickly can Nellie Supports perform a PA14 assessment?
    We understand that time is of the essence in probate matters. Our team strives for a prompt response and timely completion of all assessments to avoid any delays in the probate process.
  • Do you provide services for other types of mental capacity assessments?
    Yes, besides PA14 assessments, we offer services like Discharge from the Court of Protection assessments, Children and Young Persons COP3 assessments, and Lasting Powers of Attorney assessments.
  • What credentials do your Social Workers hold?
    All our Social Workers are registered with Social Work England and are accredited in various areas, including Montreal Cognitive Assessment and financial vulnerability according to Lichtenberg standards.
  • How do I schedule an appointment for a PA14 assessment?
    You can contact us through our "Contact Us" section, send an email to nellie@nelliesupports.com, or call us at 0333 987 5118 to schedule an appointment.
  • Can you visit a care home, or me in my own home?
    Absolutely, our Social Workers cover the whole of England and Wales, and while we do offer a video-link service, we always advise face-to-face assessments are best practice.
  • What is a Mental Capacity Assessment, and when is it necessary?
    A Mental Capacity Assessment is a comprehensive evaluation of an individual's ability to make specific decisions. It's necessary when there are concerns about an individual's capacity to make decisions regarding their well-being, finances, or other aspects of life.
  • Who conducts Mental Capacity Assessments at Nellie Supports?
    Our team of registered Social Workers and accredited assessors conduct Mental Capacity Assessments in compliance with the Mental Capacity Act (2005).
  • What decisions can be assessed under a Mental Capacity Assessment?
    We assess various decisions, including financial decisions, medical treatment consent, and more. Our goal is to empower individuals to make decisions when possible and safeguard their rights when needed.
  • How long does a typical Mental Capacity Assessment take?
    The duration varies depending on the complexity of the decision and the individual's circumstances. Generally, assessments are thorough and may take an hour to complete per decision to complete.
  • What happens after a Mental Capacity Assessment is conducted?
    After the assessment, a detailed report is generated, outlining the individual's capacity. This report can be used in legal proceedings or to inform decision-making.
  • Are your reports court compliant?
    All of our reports are court compliant (CRP35 and Family Court procedure compliant) and have been accepted by the family courts, court of protection and the court of appeal.
  • Are your assessors qualified and accredited?
    Our assessors are registered health or social care professionals with specific training and accreditation in conducting mental capacity assessments.
  • How much does a capacity assessment cost?
    Hello, thank you for reaching out to Nellie Supports Ltd. The cost for a Decision Specific Mental Capacity Assessment starts at £349.00. Please note that this price is exclusive of 20% VAT and does not include travel costs. For a more personalized quote tailored to your specific needs, please contact our team
  • What is the significance of a capacity to marry assessment in legal proceedings?
    A capacity to marry assessment can hold significant importance in legal proceedings, especially when a marriage is being contested or questioned based on allegations of lack of capacity. The assessment provides valuable evidence to support or challenge the validity of the marriage contract in court.
  • What is Nellie+ and how does it benefit clients?
    Nellie+ is a subscription-based service that offers ongoing support and care management. It provides peace of mind to individuals and their families by ensuring continuous care and assistance
  • What services are included in Nellie+?
    Nellie+ includes a range of services such as regular check-ins, case management, and access to our team of experts, ensuring clients receive timely support tailored to their evolving needs.
  • Who can benefit from Nellie+ services?
    Nellie+ is designed for individuals who require ongoing care, support, and assistance in managing their daily lives. It's especially valuable for those with complex conditions or changing care needs.
  • How can I subscribe to Nellie+ services?
    Subscribing to Nellie+ is straightforward. Contact us to discuss your specific requirements, and we'll guide you through the enrollment process.
  • Can Nellie+ be customised to an individual's needs?
    Yes, Nellie+ is highly customisable. We work closely with clients and their families to create a personalised care plan that addresses their unique needs and preferences.
  • Can you visit a care home, or me in my own home?
    Absolutely, our Social Workers cover the whole of England and Wales and while we do offer a video-link service, we always advise face to face assessments are best practice
  • What does Nellie Supports offer in the field of social care?
    Nellie Supports provides comprehensive social care services, including mental capacity assessments, support for individuals with various conditions, assistance with legal processes, and personalised care tailored to unique needs.
  • How does Nellie Supports ensure client privacy and confidentiality in social care services?
    We adhere to strict confidentiality and data protection standards, ensuring all personal information is handled securely and only shared with necessary parties, as per legal and ethical guidelines.
  • Who are the professionals at Nellie Supports who provide social care services?
    Our team comprises registered Social Workers with diverse expertise in areas like dementia, autism, and older adult care, ensuring you receive specialised and compassionate support.
  • What types of assessments does Nellie Supports offer for social care needs?
    We offer a comprehensive assessment and support service, including social care needs assessment and planning, as well as brokerage and reviewing services; we refer to this as our assess-plan-broker-review process to ensure a wrap-around assessment and care management services. Additionally, we also offer specialist support in the field of divorce appeal court reports and expert social care assessment reports.
  • How can I book social care services with Nellie Supports?
    You can easily book our services by reaching out to us via phone or email. Our team will guide you through the process and answer any questions you may have.
  • What is a Care Needs Assessment?
    A Care Needs Assessment is a thorough evaluation conducted by our expert team to understand your unique care requirements, preferences, and challenges. This assessment forms the basis for creating a personalized care plan tailored to your needs.
  • How does Care Planning work?
    Care Planning involves creating a detailed and customized care plan based on the information gathered during the assessment. This plan outlines the range of services you require, ensuring that every aspect of your well-being is considered.
  • What is Brokerage in social care?
    Brokerage is the process of helping you find suitable care providers and services that align with your care plan. Our team ensures that you have access to the right professionals who can provide the necessary support you need.
  • How often do you conduct Care Reviews?
    We conduct regular Care Reviews to assess the effectiveness of your care plan and make any necessary adjustments. These reviews ensure that your care remains relevant and aligned with your changing needs.
  • Can I choose my caregivers through Brokerage?
    Yes, Brokerage allows you to have a say in selecting caregivers and service providers. We work with you to identify professionals who match your preferences and requirements.
  • What if my care needs change over time?
    We understand that care needs can evolve. That's why our Care Reviews are designed to monitor your progress and make adjustments to your care plan as needed. We're here to ensure your care is always up to date.
  • Are your social care services available for all age groups?
    Yes, our social care services cater to individuals of all age groups, from children to the elderly. We provide age-appropriate solutions that meet the unique needs of each individual.
  • Can you assist with finding specialized care services?
    Absolutely, our Brokerage services extend to finding specialized care providers, whether you need medical care, dementia support, or any other specialized assistance. We strive to connect you with the right professionals.
  • How do I get started with your social care services?
    Getting started is easy! Reach out to us to discuss your needs, and we'll guide you through the process. Whether you need a Care Needs Assessment, Care Planning, Brokerage, or Care Review, we're here to support you every step of the way.
  • What sets Nellie Supports apart in the realm of social care services?
    Our experienced team of professionals takes a holistic approach to social care, ensuring your physical, emotional, and mental well-being is addressed. With our Care Needs Assessment, Care Planning, Brokerage, and Care Review services, we provide comprehensive support tailored to your individual needs. At Nellie Supports, we understand that every individual's journey is unique. That's why our social care services are designed to empower you with the support you need to lead a fulfilling and dignified life.
  • What is Nellie Supports and what services do you offer?
    Nellie Supports is a dedicated team of experienced Social Workers offering a range of services, including Mental Capacity Assessments, Testamentary Capacity evaluations, Court of Protection (COP3) matters, Care Needs Assessment, Care Planning, Brokerage, Care Review, and more.
  • What sets Nellie Supports apart from other service providers?
    Our team comprises qualified Social Workers who approach assessments with compassion and expertise. We tailor our services to your unique needs, ensuring a personalized experience. Our commitment to continuous support, combined with court-compliant assessments, distinguishes us.
  • How do your Mental Capacity Assessments work?
    Our Mental Capacity Assessments involve expert evaluation of an individual's decision-making abilities. We ensure compliance with legal requirements, considering case law and guidelines. Our approach balances therapeutic support with court-compliant documentation.
  • Can you explain the benefits of your subscription service, Nellie+?
    Nellie+ is a flexible subscription offering comprehensive care review and management. It covers services like yearly care assessments, monthly reviews, continuing health care assessments, and more. It's cost-effective, ensuring your needs are consistently met and adjustments are swiftly implemented.
  • How does Nellie Supports tailor services to individual needs?
    We recognize that each person's situation is unique. Our services are personalized to address specific circumstances, preferences, and goals. This ensures you receive the exact support you need, fostering autonomy and well-being.
  • How do you ensure ongoing support and adjustments as needs change?
    Through Nellie+, we provide continuous care reviews and adapt services based on evolving needs. Whether it's a change in care requirements, financial management, or legal matters, we're here to ensure you receive the right support at the right time.
  • Can you provide examples of real-life success stories?
    Certainly. Our case studies showcase how we've empowered individuals like Lilly and Stephanie to make informed decisions and enhance their quality of life. These stories exemplify our commitment to personalized care and positive outcomes
  • Are your assessments court-compliant?
    Absolutely. Our assessments adhere to legal requirements, ensuring they are court-compliant. We consider case law and guidelines to provide accurate and reliable assessments that stand up to scrutiny.
  • How can Nellie Supports help with complex family dynamics?
    We offer objective assessments that consider an individual's best interests. In situations involving complex family dynamics, our assessments provide a clear evaluation of an individual's capacity and guide decisions that prioritize their well-being.
  • What's the first step to accessing Nellie Supports' services?
    You can start by reaching out to us through our website or contacting our team directly. We'll guide you through the process, answer your questions, and tailor our services to your specific needs. Your journey to personalized care begins with a simple conversation.
  • Can we complete a mental capacity assessment?
    Absolutely! Our Social Workers are fully qualified and registered with a wealth of expericne in assessign mental capacity for a host of decisions.
  • What services do you offer?
    We provide a wide range of services, including mental capacity assessments for the Court of Protection, assistance with deputyship applications, lasting powers of attorney, deportation court order appeals, social care assessment and planning and much, much more.
  • Who can benefit from your services?
    We work with the public, local auhtoritieis, the NHS, Solicitors and will Writers to support individuals esnurign they receiev the right care and support.
  • How do I know if I or my loved one needs a mental capacity assessment?
    If you're unsure whether a mental capacity assessment is needed, please reach out to our team for a consultation. We can help you determine the appropriate steps to take.
  • Can I choose between face-to-face and video-link assessments?
    Yes, we offer flexibility. You can opt for face-to-face assessments in your preferred location or choose our secure video-link assessment service.
  • Is your service available nationwide?
    Yes, we provide our services throughout the UK, ensuring accessibility to individuals and families across the country.
  • How can I get started with your services?
    To get started, simply contact our team through our website or give us a call. We'll guide you through the initial steps and answer any questions you may have.
  • What is a COP3 mental capacity assessment?
    The COP3 Form is used to apply to the Court of Protection when an individual lacks the necessary capacity to make a decision for themselves. Our experts are experienced in completing assessments of capacity for a wide range of decisions, such as property and financial matters, health welfare, making a Will, and more. From our assessment, the Court will then determine if it should appoint a Deputy to manage the specified decision on behalf of the person.
  • What to expect in a COP3 mental capacity assessment?
    Our assessments usually take around an hour, and our friendly, experienced social workers do their best to make sure it's a comfortable and relaxed experience. We're accredited expert mental capacity assessors, so you're in good hands.
  • What happens if the outcome is that you do have mental capacity?
    For many people applying for a deputyship order is due to a need to move forward with helping a loved one with managing their finances, so if the outcome of the mental capacity assessment is that the person does have the capacity, that's ok, as we always aim to discuss lasting powers of attorney (finances) with a client and to gain evidence of their capacity around this decision. This way, regardless of the outcome of the COP3 mental capacity assessment, you have a way of moving forward.
  • Who can complete a mental capacity assessment?
    When it comes to a COP3 mental capacity assessment for the Court of Protection, a registered health or social care professional must complete the mental capacity assessment and corresponding COP3 report; that's why all of our mental capacity assessors are registered, qualified Social Workers.
  • Can we complete video-link or face-to-face mental capacity assessments?
    We can visit you in your own home or any other suitable space you feel most comfortable and at a time of your choosing. In those instances where face-to-face COP3 mental capacity assessments aren't viable, we offer a fully secure video-link mental capacity assessment service.
  • Can you serve COP14PADep (Certificate of Notification / Non-Notification of the person to whom the proceedings relate)?
    The Court of Protection requires that any applicant must notify the person to whom they are applying to the Court of Protection. This is done through the completion of a COP14aDep form. Serving papers in many instances in the Court of Protection cases can mean working with vulnerable adults; as such, our team at Nellie Supports ensure documents are served in a timely and compassionate manner.
  • What sets your services apart from others in the field?
    Our extensive experience, compassionate approach, and commitment to helping individuals and their families navigate complex legal and healthcare decisions distinguish us.
  • What is a capacity to marry assessment, and when is it needed?
    A capacity to marry assessment is a formal evaluation aimed at determining whether an individual possesses the cognitive abilities required to understand the implications and significance of entering into a marriage contract. It is needed when concerns arise about the individual's ability to provide informed consent to marry due to factors such as cognitive impairments, intellectual disabilities, or a history of mental incapacity.
  • What happens during a capacity to marry assessment?
    During a capacity to marry assessment, a trained professional, such as a Social Worker, conducts an in-depth evaluation of the individual's cognitive abilities and understanding of marriage. They engage in conversations with the person, explore their understanding of marriage, and assess their ability to comprehend the legal, emotional, and personal aspects of the marriage contract.
  • How long does a capacity to marry assessment take?
    The duration of a capacity to marry assessment can vary depending on the individual's unique circumstances and the complexity of their situation. Generally, it can take anywhere from one to several hours, including the time spent interacting with the person and conducting interviews with relevant individuals, such as family members or caregivers.
  • Can a capacity to marry assessment be used to support the validity of a past marriage?
    No, a capacity to marry assessment is designed to evaluate a person's current capacity to understand the implications of marriage. It cannot be applied retroactively to determine the validity of a past marriage. However, it can be relevant when concerns arise about a person's capacity to continue in a marriage or if there are legal disputes regarding marriage contracts.
  • What happens if the individual is found to lack capacity to marry?
    If an individual is found to lack the capacity to marry, it means they do not have the cognitive abilities required to provide informed consent for marriage. In such cases, they may need support through a Deputyship or similar legal arrangements to make important decisions related to their personal welfare and well-being.
  • Are international capacity to marry assessments available?
    Yes, at Nellie Supports, we offer international capacity to marry assessments. Our experienced team adheres to the UK's test for capacity, as outlined by the Mental Capacity Act (2005) and relevant UK case law, while also considering the legal requirements and cultural norms of other jurisdictions.
  • When is a mental capacity assessment for a lifetime gift necessary?
    A capacity assessment for a lifetime gift becomes necessary when there are concerns about an individual's ability to make informed decisions regarding significant financial transactions or gifts. If there are doubts about the person's mental capacity to understand the implications of a lifetime gift or if there are potential legal implications involved, a capacity assessment is recommended.
  • Who can request a capacity assessment for a lifetime gift?
    Any individual or entity with a legitimate interest in the person's well-being and financial affairs can request a capacity assessment for a lifetime gift. This may include family members, legal representatives, trustees, financial institutions, or court-appointed deputies.
  • How does Nellie Supports conduct the capacity assessment for a lifetime gift?
    At Nellie Supports, our experienced team of Social Workers conducts thorough and person-centered assessments. We begin with an initial consultation to understand the specific circumstances and concerns. We review relevant documents, conduct in-person assessments with the individual, and use therapeutic techniques to foster clear communication and understanding.
  • What case law principles guide the capacity assessment for a lifetime gift?
    The capacity assessment for a lifetime gift is guided by the common law principles set out in Re Beaney (1978) 1 WLR 770. These principles are important for evaluating the individual's decision-making abilities and aligning the assessment with legal standards.
  • What factors are considered during the capacity assessment for a lifetime gift?
    During the assessment, our team evaluates the individual's understanding of the lifetime gift, its potential impact on their assets, and their ability to weigh the risks and benefits. We also consider their overall cognitive abilities, past decision-making patterns, and any relevant medical or psychological factors.
  • Are Nellie Supports' reports compliant with court standards?
    Yes, our reports are fully compliant with court standards, including CPR 35 compliance. They are designed to be reliable, transparent, and admissible in legal proceedings related to lifetime gifts.
  • Can a capacity assessment support a decision to make a lifetime gift?
    Yes, the capacity assessment provides valuable evidence to support the individual's ability to make a lifetime gift. If the assessment shows that the person has the required mental capacity, it can strengthen the case for proceeding with the gift responsibly and within legal boundaries.
  • What happens if the capacity assessment indicates a lack of mental capacity?
    If the assessment indicates a lack of mental capacity, it may be necessary to explore other legal options, such as applying for a deputyship or seeking court approval for the lifetime gift. The assessment helps protect the individual's interests and ensures that decisions are made in their best interests.
  • Can Nellie Supports provide ongoing support after the capacity assessment?
    Yes, we are committed to providing ongoing support and clarifications as needed. We understand that the capacity assessment is an important decision-making tool, and we ensure that the individual, their family, and legal representatives have a clear understanding of the findings and recommendations.
  • How long does the capacity assessment process typically take?
    The duration of the capacity assessment process may vary depending on the individual's circumstances and the complexity of the case. We strive to conduct assessments efficiently while ensuring a comprehensive and accurate evaluation.
  • Why might a Children and Young Person COP3 Mental Capacity Assessment be necessary?
    A COP3 assessment is necessary when there are concerns about a child or young person's capacity to make specific decisions due to their age, disability, or mental health condition. It helps safeguard their rights and ensures decisions made on their behalf align with their best interests.
  • What decisions can be covered in a Children and Young Person COP3 Mental Capacity Assessment?
    The assessment can cover a wide range of decisions, including financial matters, medical treatment, educational choices, and other significant life decisions that the child or young person may need assistance with.
  • Who can request a Children and Young Person COP3 Mental Capacity Assessment?
    Parents, legal guardians, or anyone with a genuine interest in the child or young person's welfare can request a COP3 assessment.
  • How is the child or young person involved in the assessment process?
    Our child-centric approach ensures the child or young person is actively involved in the assessment. We create a supportive and nurturing environment, allowing them to express their views and understanding of the decisions under scrutiny.
  • What legal principles guide the Children and Young Person COP3 Mental Capacity Assessment?
    The assessment process follows the legal requirements outlined in the Mental Capacity Act (2005) and the specific guidance for assessing capacity in children and young people.
  • What happens if the assessment concludes that the child or young person lacks capacity?
    If the assessment indicates that the child or young person lacks capacity, appropriate measures will be taken to ensure their best interests are upheld. This may include appointing a deputy or other suitable legal arrangements.
  • How does Nellie Supports ensure a compassionate and caring assessment process for children and young people?
    At Nellie Supports, we prioritize the emotional well-being of the child or young person and create a supportive atmosphere during the assessment. Our experienced Social Workers approach the assessment with empathy and understanding, making the experience as comfortable as possible.
  • Can the results of the assessment be used in legal proceedings?
    Yes, the results of the Children and Young Person COP3 Mental Capacity Assessment can be used as evidence in legal proceedings, such as applications for deputyship or other relevant legal matters.
  • Can a COP3 assessment be reviewed or updated over time?
    Yes, as a child or young person's circumstances change, it may be necessary to review and update the assessment to reflect their current level of capacity.
  • How long does the assessment process typically take?
    The duration of the assessment process can vary depending on the individual circumstances of the child or young person. However, our team strives to conduct thorough and efficient assessments to minimize any delays.
  • Why is a capacity assessment for residency necessary?
    A capacity assessment for residency is necessary when there are concerns about an individual's ability to make informed decisions regarding their living arrangements. It ensures that vulnerable individuals, such as those with cognitive impairments or disabilities, receive appropriate support and safeguards their rights and well-being.
  • Who may require a capacity assessment for residency?
    Anyone facing challenges in making decisions about where to live may require a capacity assessment for residency. This includes elderly individuals with age-related cognitive decline, those with learning disabilities, developmental disorders, acquired brain injuries, or individuals transitioning from hospital to home or care facilities.
  • What happens during a capacity assessment for residency?
    During a capacity assessment for residency, experienced Social Workers engage the individual in meaningful conversations to understand their understanding of their living options, preferences, and decision-making abilities. The assessment may involve discussions about their current living situation, future aspirations, and the implications of various residency choices.
  • Who conducts the capacity assessment for residency?
    Nellie Supports has a dedicated team of experienced Social Workers who conduct comprehensive and compassionate capacity assessments for residency. They adhere to the legal requirements outlined in the Mental Capacity Act (2005) and follow person-centered approaches to safeguard individuals' rights and well-being.
  • What if the individual lacks capacity to make residency decisions?
    If the assessment indicates that the individual lacks the mental capacity to make residency decisions, appropriate measures are put in place to ensure their best interests are protected. This may involve discussions with family members or caregivers, exploring less restrictive living options, or seeking court approval for necessary decisions.
  • Can the assessment consider the individual's desires and preferences?
    Yes, the assessment process emphasizes a person-centered approach, allowing the individual's desires and preferences to be heard and considered. Social Workers strive to empower individuals to participate in the decision-making process and respect their autonomy as much as possible.
  • Can the assessment support a safe return home from a care facility?
    Yes, a capacity assessment for residency can support a safe return home from a care facility if it is in the individual's best interests and they have the capacity to make that decision. Collaborative efforts with adult social care services and family members may be undertaken to develop a comprehensive care plan for a successful return home.
  • Is a capacity assessment for residency a one-time process?
    The need for capacity assessments may vary depending on the individual's circumstances. In some cases, it may be a one-time process to determine immediate decisions, while in others, regular assessments might be required to monitor changes in capacity over time.
  • What happens after the capacity assessment for residency?
    Following the assessment, the findings are documented in a comprehensive report, outlining the individual's capacity, preferences, and best interests. This report serves as a valuable resource for family members, caregivers, and legal representatives involved in decision-making processes. It guides the implementation of appropriate support and care arrangements to ensure the individual's well-being and happiness.
  • what case law applies for residency?
    The relevant case law for capacity assessments in the context of residency decisions is the Mental Capacity Act (2005) itself. The Act provides the legal framework and principles for assessing an individual's capacity to make specific decisions, including decisions about where to live. The Act outlines the key principles of capacity assessments, which include assessing whether the individual can understand, retain, use, and weigh information relevant to their living options. The assessment also considers whether the person can communicate their decision-making choice effectively.
  • What is a Mental Capacity Assessment for Health and Welfare Decisions?
    A Mental Capacity Assessment is a comprehensive evaluation conducted to determine an individual's ability to make informed decisions about their health and welfare, including medical treatments, living arrangements, and personal care.
  • Who conducts these assessments?
    The assessments are conducted by a specialized team of registered and accredited Social Workers who are experienced in assessing mental capacity.
  • Are your assessments legally compliant?
    Yes, our assessments are in full compliance with the Mental Capacity Act 2005, ensuring their integrity and accuracy.
  • What is the process of the assessment?
    We conduct a face-to-face assessment in a familiar and comfortable setting for the individual. The assessment evaluates the person's ability to understand, retain, and weigh relevant information and communicates their decisions effectively.
  • How specific is the assessment to the decision at hand?
    Our assessments are decision-specific, meaning they are tailored to the particular circumstances and choices that need to be made. We focus on the unique factors that influence an individual's capacity to make the decision in question.
  • Do you collaborate with other professionals?
    Yes, we work collaboratively with healthcare professionals, therapists, social workers, and legal representatives to provide a comprehensive perspective on the individual's capacity.
  • What happens after the assessment?
    After the assessment, a detailed capacity assessment report is prepared, outlining our findings, conclusions, and recommendations for supporting the individual's decision-making.
  • How do you safeguard the rights of the individual being assessed?
    We ensure that the individual is not unduly influenced or coerced in any way. The assessments are designed to uphold the principles of autonomy and self-determination.
  • Can family members be involved in the assessment process?
    Yes, family members can be involved, as we understand the importance of including a support network to provide the most accurate and comprehensive assessment.
  • How can I schedule an assessment?
    You can contact our team at 0333 987 5118 or email us at nellie@nelliesupports.com to schedule an appointment for a Mental Capacity Assessment.
  • What is an International Mental Capacity Assessment?
    An International Mental Capacity Assessment aims to evaluate an individual's cognitive abilities to make informed decisions, especially when they have assets, investments, or interests across multiple countries. It helps in safeguarding the rights and interests of individuals with potential decision-making challenges.
  • Why might someone need an International Mental Capacity Assessment?
    This type of assessment is crucial for individuals who may have cognitive impairments and have cross-border legal and financial interests. It helps in establishing whether the person is capable of making decisions about their personal and financial affairs.
  • What does the assessment process include?
    The process involves collecting relevant information such as medical records, witness statements, and discussions with the individual being assessed. We then compile our findings into a comprehensive report that can be used in legal contexts.
  • Can the assessments be done remotely?
    Yes, we offer secure telehealth services to conduct assessments, allowing us to serve clients worldwide while maintaining privacy and confidentiality.
  • What is included in the assessment report?
    The report provides a clear, evidence-based evaluation of the individual's mental capacity, considering legal and cultural aspects. It is well-structured and tailored to the specific requirements of each jurisdiction.
  • How can the assessment report be used?
    The report can inform decision-making by families, legal authorities, and relevant institutions. It is particularly useful in Court of Protection proceedings and for creating lasting powers of attorney.
  • What professional standards do Nellie Supports adhere to?
    All our assessments are conducted by registered and accredited professional Social Workers who are also accredited Montreal Cognitive Assessment (MoCA) assessors. They have undergone extra training to become accredited financial vulnerability experts
  • How can I make an appointment for an assessment?
    You can contact us via telephone at 0333 987 5118 or email at nellie@nelliesupports.com to schedule an assessment.
  • Is my information kept confidential?
    Yes, we strictly maintain privacy and confidentiality throughout the assessment process, complying with all relevant privacy laws and policies.

Registered professionals giving you peace of mind 

Experience peace of mind with our comprehensive social work services at Nellie Supports. Our team of registered and experienced professionals, is dedicated to providing exceptional care and support. From mental capacity assessments to a wide range of social work services such as EHCP appeals and life expectancy reports, our experts ensure accurate evaluations, personalised guidance, and the highest standards of practice.

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